FAQ

Registration

Q: When can I access the conference platform?

Platform invites will be emailed in late January to the email that you registered with.

Q: What type of payment is accepted?

  • Register online using a credit card.
  • Pay by check by using the Pre-Registration form. Registration forms must be sent with payments made by check/money order. If payment is sent without a registration form, payment will be refunded and individuals will not be registered.
  • DO NOT mail your check and registration after January 10
  • If you need an invoice, please email info@txca.org 
  • Purchase orders are NEVER accepted as a form of payment

Q: How do I cancel my registration?

You can submit a refund request at www.txca.org/refund before Jan. 10, 2025. Requests submitted via email to staff will not be considered. A $50 administrative fee is deducted from all refunds and duplicate payments. Refunds are generally processed 6-8 weeks after the event closes. If your request is denied you will be notified in writing. Substitutions are permitted and must be submitted to info@txca.org.

Please send an email to info@txca.org no later than Jan. 25.  We will not be able to accommodate any switches after this date.
 

Conference Programs

Q: How do I access handouts?

We ask presenters to supply their handouts and presentations electronically before the conference so you can download what you need before you attend a session! If handouts are provided by a presenter, they will be accessible through the conference platform.

Q: Will the handouts be available after conference is over?

Yes, handouts that TCA receives will be available online through the conference platform until June 30, 2025.

Q: How many CE hours can I earn at conference?

One (1.0) continuing education contact clock hour is given per program hour. Programs will be live during the conference, but will also be available to earn continuing education via recording until June 30, 2025. 

Q: What type of CE hours can I earn at your conference?

All conference programs are eligible for LPC, NBCC, SBEC, LMFT, LCDC, SW, Psychologist/LSSP and School Psychologist continuing education hours. 

Q: Where can I submit a conference survey?

You will have the opportunity to evaluate the programs online through the Conference platform. TCA will also email you a conference attendee survey after the event's conclusion.

Q: When will I get my certificate?

Certificates are emailed about 2 weeks after the conference.

For questions about CREST

Visit https://tsca.txca.org/crest.php or contact Jill Adams at adamsjill@lisd.net for more info.